Terms of Service
These Terms of Service (these “Terms”) between you and Basepaws govern your access to and use of the Services (as defined below). By accessing or using the Services, you acknowledge that you have read and understood, and that you agree to be bound, without limitation or qualification, by these Terms. If you are not willing to be bound by these Terms, you may not access or use the Services.
1. Definitions
“Basepaws” means Basepaws Inc., with a principal place of business at 1820 W. Carson Street, Suite 202-315, Torrance, CA 90501, USA.
“Services” means, collectively, Basepaws’ products and services (including research programs) and software, and the Sites, in each case including text, graphics, images, and other material, data and information contained therein and as may be accessed and used from time to time by you.
“Sites” means, collectively, all websites, mobile applications and other webbased sites and applications that are owned, operated, controlled, maintained or otherwise administered by Basepaws, including https://basepaws.com/, https://basepawsvet .com/ and their respective subdomains.
“Your Pet” means: (i) your cat or dog, as applicable; or (i) the pet owner’s cat or dog, as applicable, if you are such pet’s veterinarian and are using the Services on such pet’s owner’s behalf or at their direction.
“Your Pet Genetic/Microbiome Information” means information regarding the genotype (e.g., the As, Ts, Cs, and Gs at particular locations in Your Pet’s genome) and dental microbiome (bacteria) of Your Pet generated through the processing of Your Pet Saliva Sample by or on behalf of Basepaws.
“Your Pet Information” means, collectively, Your Pet Genetic/Microbiome Information and Your Pet Reported Information.
“Your Pet Reported Information” means all information about Your Pet that you may provide via the Sites, including information entered into surveys, forms or other features, while signed into your Basepaws Account on the Sites, including Your Pet’s disease conditions, other health-related information, personal traits and history, and other information regarding Your Pet.
“Your Pet Saliva Sample” means the saliva sample of Your Pet provided to Basepaws for processing in connection with the Services.
“Your Registration Information” means the information you provide about yourself when using the Services (e.g., name, email, address, username, password, payment information).
2. Acceptance of these Terms; Other Applicable Terms and Conditions
These Terms between you and Basepaws govern your use of the Services. By accessing or using the Services, you acknowledge that you have read and understood, and that you agree to be bound, without limitation or qualification, by these Terms. If you are not willing to be bound by these Terms, you may not access or use the Services.
In addition to and without limiting these Terms: (i) when using the Services, you shall be subject to any guidelines or rules applicable to the Services that may be posted on the Sites from time to time, which are incorporated herein by reference; and (ii) the Services may be subject to additional third party terms and conditions, including those of a Basepaws authorized third party distributor, dealer or reseller from whom you may have placed the applicable purchase order for the Services if not purchased on the Sites, provided, however, that any such third party terms and conditions are solely between you and such third party.
3. Description of the Services
The Services include Basepaws’ genetic and oral health testing products for pets. Basepaws’ genetic testing products for pets are designed and intended to be used solely on pets to estimate a pet’s genetic similarity to certain breeds and identify known genetic markers that are associated with certain health conditions and traits. Basepaws’ oral health testing products for pets are designed and intended to be used solely on pets to identify known microbial profiles associated with certain dental health conditions. No other purpose is authorized or permitted for such products. The Services, including such products, are not designed or intended to identify the breed of a pet, diagnose diseases in a pet or predict the behavior of a pet.
The Services (including the information contained therein) are provided to you for educational and informational purposes only and are not intended to replace discussions with an animal healthcare professional. All decisions regarding the care of a veterinary patient, including Your Pet, must be made with an animal healthcare professional, considering the unique characteristics of the patient. Basepaws does not provide, and is not intending to provide veterinary advice, treatment or judgment. The content of the Services is not meant to be a substitute for the clinical judgment of a veterinarian or other animal healthcare professional or the clinical examination of an animal. The Services are not intended to be used by you for any diagnostic purpose and are not a substitute for veterinary advice. You should always seek the advice of Your Pet’s veterinarian or other animal healthcare professional with any questions you may have regarding the diagnosis, cure, treatment, mitigation or prevention of any disease or other health condition or impairment that Your Pet may or may not have, as well as Your Pet’s health and care in general.
The Services (including the information contained therein) are provided to you for educational and informational purposes only and are not intended to replace discussions with an animal healthcare professional. All decisions regarding the care of a veterinary patient, including Your Pet, must be made with an animal healthcare professional, considering the unique characteristics of the patient. Basepaws does not provide, and is not intending to provide veterinary advice, treatment or judgment. The content of the Services is not meant to be a substitute for the clinical judgment of a veterinarian or other animal healthcare professional or the clinical examination of an animal. The Services are not intended to be used by you for any diagnostic purpose and are not a substitute for veterinary advice. You should always seek the advice of Your Pet’s veterinarian or other animal healthcare professional with any questions you may have regarding the diagnosis, cure, treatment, mitigation or prevention of any disease or other health condition or impairment that Your Pet may or may not have, as well as Your Pet’s health and care in general.
“Your Pet” means: (i) your cat or dog, as applicable; or (i) the pet owner’s cat or dog, as applicable, if you are such pet’s veterinarian and are using the Services on such pet’s owner’s behalf or at their direction.
You acknowledge and agree that: (i) the Services include Basepaws and Basepaws Veterinary branded Services; and (ii) the terms and conditions contained in these Terms regarding the use of the Services shall govern the use of the Services regardless of whether such Services were ordered directly from Basepaws on the Sites or from a Basepaws authorized third party distributor, dealer or reseller, provided, however, that any such third party’s terms and conditions that may govern such order are solely between you and such third party.
4. Notices
Notices to you regarding these Terms, the Services or otherwise may be made via email or regular mail to the email address or mailing address you provide in Your Registration Information. In addition, Basepaws may provide notices of changes to these Terms or other matters by displaying notices, or links to notices, to you and to other users generally on or through the Sites, email or mail or otherwise via the Services.
Official notices related to these Terms, the Services or otherwise must be sent to us at the address set forth below. Any notices that you provide without compliance with this section on Notices shall have no legal effect.
Via Mail:
Basepaws Inc.
1820 W. Carson Street, Suite 202-315
Torrance, CA 90501, USA
Via Email:
If related to a Basepaws Veterinary branded Service, at vet@basepaws.com
Otherwise, at meow@basepaws.com
5. Changes to these Terms.
Basepaws may modify or amend these Terms, in whole or in part, at any time without notice to you. You should regularly review these Terms for any modifications or amendments as your continued use of the Services after a modification or amendment signifies your acceptance of and agreement to these Terms, as so modified or amended.
6. Basepaws Privacy Policy.
Basepaws respects your privacy. Please review Basepaws Privacy Policy so that you may understand the information we collect, our use of that information, how we protect that information, and the choices we offer you on how that information is used.
Last updated September 2022